Support
support@voicetype.dev
For refund requests, the Stripe customer portal is fastest: manage subscription. Refund policy details are in /refund.
CONTACTOne human on the other end
Reach the people
Reach the people
who built it.
Real reply, real fast.
Pick the channel that matches your question. Every message is read by a real person, not a ticketing bot. Routing helps us prioritize and respond accurately.
01Pick the right channel
Four addresses.
Real replies, fast.
Legal
legal@voicetype.dev
Read /terms first — most legal questions are already answered in §11 (subscriptions), §9 (arbitration), or §12 (Apple App Store EULA).
Privacy
privacy@voicetype.dev
Background reading: /privacy and the live /sub-processors list. We respond to verified rights requests within 30 days (45 in CA per CPRA).
Security
security@voicetype.dev
Coordinated disclosure terms (90 days for app/web, 30 days for marketing site) are in /security. Also published at /.well-known/security.txt per RFC 9116.
02Self-serve first
Most answers
are already written.
Stripe customer portal
Cancel a subscription, update card, download invoices. Self-service, no email back-and-forth.
FAQ
27 answers across privacy, pricing, technical, and support. The fastest place to check before emailing.
14-day money-back
First-paid-period only, one per email per 24 months, EU/UK 14-day statutory withdrawal in parallel. Full conditions on the refund page.
If our reply doesn't arrive
Check spam, then resend including VoiceType in the subject line. Replies come from techbantu@gmail.com on the back end.
Operating entity
VoiceType is operated by TechBantu, IT Solutions, LLC. For legal service of process or any inquiry that requires a postal address, email legal@voicetype.dev and we will respond with the appropriate details for the matter at hand. Governing law is identified in the Terms of Service.